Tracking
Where is my freight?
Dispatch is staffed 24/7 for loads in transit. Give us a load number, BOL, or PO and you get a real position and a real ETA.
Get a status update now
What our tracking includes
- ELD or app-based GPS position on the majority of loads
- Pickup and delivery confirmations with timestamps
- Proactive delay calls before the appointment is missed
- Temperature confirmation on refrigerated freight
- Signed POD emailed on request
Tracking FAQ
How do I track my Backhaulers shipment?
Call or email dispatch with your load number or PO number. We pull the carrier's live ELD position and give you a current ETA rather than a stale check-call note.
How often will I get updates?
Standard service includes pickup confirmation, a daily in-transit update, and delivery confirmation with POD. Time-critical loads get updates every few hours or on demand.
What happens if my load is running late?
You hear it from us before you hear it from your receiver. We call with the revised ETA, the reason, and the options — reschedule the appointment, split the delivery, or recover with a second truck.
Can I get proof of delivery?
Yes. Signed PODs are emailed on request, usually within a few hours of delivery, and always with the invoice.
Get a freight quote today
Send us the lane, commodity, weight, and pickup window. You will get a firm rate and confirmed capacity, usually within the hour during business hours.